Not Receiving password reset email

In searching this issue, it appears to be a common one and needs TeamViewer support to whitelist my email.  Can someone from Teamviewer please contact me to assist?  Thank you.


  • JeanK
    JeanK Posts: 6,848 Community Manager 🌍

    Hello @JDelly,

    Thank you for your message and welcome in the TeamViewer Community! ?

    Could you please try to reset your password again and let us know if the issue is fixed?



    Community Manager

  • rdsk
    rdsk Posts: 2

    Please could you whitelist my email so I can receive password reset

  • My Teamviewer partner has requested a password reset 3 times over the last several days and the reset emails never show up. His ID is **Please do not post TeamViewer IDs** and his email is [removed per Community Guidelines]