Commercial use - Connection time out

Teamviewer stopped working. Every time I try to connect to my mother's computer (PERSONAL USE!!!!) it says connection is blocked after timeout. It then sets the timer for a minute out and still does not allow to connect. I tried using latest version, prior version, all the same. This software simply DOES NOT WORK. 

fix it???

... and it thinks I am flooding the message board, so it is not even letting me post this message. GREAT!

It's still not fixed.  The "Generate PDF" button does nothing, on multiple computers and multiple browsers. And with Teamviewer not allowing free users to contact customer service (and this forum apparently being manned by frustrated users and no teamviewer staff), what is a person to do except give up and switch to other software platforms?

[removed per Community Guidelines]

TeamViewer has been uninstalled from all my PCs.   

Best to get a cheap paid account in that case.

I really shouldn't be wasting more time writing this here, but I might as well see if there's anyone home that cares:

I found a link you put into a comment response to a license reset:

https://www.teamviewer.com/en/reset-management/

Like a fool, I followed it and thought I could just ask for a reset. Instead, it erased my input over 10 times, I had to use two different browsers, erase cookies 25 times, RE-Log in another 25 times.... Just to see if I could try to hit a button that said,: "Saving to PDF", watched for about 90 seconds, and then a cryptic message that said ERROR --- nothing more!!

Here's the last message.... Maybe someone could post some REAL email addresses I could just use instead of form pages that are obviously broken and won't work. If not, I might take on the mission of finding anyone and everyone I can find, until someone listens:

"" Can I get my TeamViewer ID reactivated?

If you're using TeamViewer for personal use only and you have received the messages 'Commercial use suspected' or 'Commercial use detected', we're here to help you.

'error' ""

Really?? ""ERROR"" with NO explanation??

• < ----------------------------------------------> NOTE that the following could NOT be submitted, since the previous error prevented it, evidently.
• Oh, and the message that says you can SAVE your work, log out and come back later to submit it??
• There is NO WAY to save your work that I could find-- it simply erased it and forcefully logged you out instead.
• Minus the two ID's I tried to submit, and my name and home address this is what I tried to submit: < ------------------ >

15th try to log in --- this time using a different browser ---  last time it was "Request for permission" on a pure black screen. before that "504 Gateway Time-out"

I was LITERALLY 10 seconds from hitting SEND, and you LOGGED ME OUT and ERASED all my work.

PLEASE just POST an EMAIL ADDRESS -- this are ridiculous hoops to jump through!

I've had about 10 errors just trying to submit this form --- I'll try once more time and then just give up. 504 errors, and the last time, it TIMED OUT and erased everything I was entering here!!!  --- The login screen goes to a BLANK screen, and most of the time, NOTHING is showing, so I have no clue what to do next on this page ---

I use this T.V. at Home -- ONLY at home, unless I am, or was, at my Mother's retirement community in St Pete --- (Which is now impossible to visit-- COVID.) --- I have these devices at home, with just my wife and myself: 2 laptops (Windows PC's) 2 phones, 2 tablets and a few TV dongles, 2 Fire TV's, 2 Roku's, and 1 Android TV. -- ALSO, OLD PCs that I still have, but are replaced -- One of which is ON, but only displaying the TIME and not logged in. -- NOTE that various OLD devices that are not turned on are most often used, just to get OLD data from them to my current devices.  

In the past five years, TV failed me when I needed it most. I couldn't make it work for more than 20 seconds -- after not using it at all in the past year. At home, 99% of the time, it is easier, faster, and quicker to use VNC. On rare occasions when I am out, I now use "Remote Utilities" 10 user license, which covers all my devices. Luckily, Remote Utilities did what I needed. FYI, your 5 minute timeout STOPS after 20 seconds now.  And, it says I can reconnect in x minutes, but then I never can--it just gives a new time, and then fails immediately, and then an new time.

Check my logs --- I haven't used TV now for years --- maybe 10 minutes at most-- total time. I promise, I won't install it on anything new. And, I won't recommend anyone try to use it, unless they erase it, lest they think it will work when it will (or might) fail when needed the most.

[personal information removed]this pc number

Why did this id start to be blocked as commercial use?

I have 10 pc in my family and what is this use now?

Look how many times a year I use the connection and this is only in my PC!

To sell me for money, you first make backward compatibility of the product versions so that you don't have to run to the PC where you already see an outdated version and you can't connect to it.

**Please do not post TeamViewer IDs** this pc number

Why did this id start to be blocked as commercial use?

I have 10 pc in my family and what is this use now?

Look how many times a year I use the connection and this is only in my PC!

To sell me for money, you first make backward compatibility of the product versions so that you don't have to run to the PC where you already see an outdated version and you can't connect to it.

TV seems to think I'm using the software commercially and locked me down.

This has happened before. If you look at my account history and communications with the company you'll see the explanation.

Can someone please fix this?

If I do not indicate the id, how will you understand which account the genius is talking about? ahh?

My Teamviewed say suspected commercial use. When I go through the website to fix it, it always goes to error and can't complete it.

need a password reset sent

While trying to reset my Teamviewer ID for misidentified "commercial use"

I receive an "error" while generating the PDF.

I have tried on multiple browsers from a laptop computer

Has anyone been able to resolve this? Trying to help my father

Hello,

I use TeamViewer for free only on a few computers and not for commercial use. All of a sudden I started getting the error message: Connection blocked after time out. Please try later or upgrade your license. I can't reconnect to the PC of my family member. Any idea why this is occurring?

Hi, I have an account being locked by commercial use, I only use it to manage my parents computer, I submitted reset request on teamviewer site but it's being two months with no response, please help, thank you very much.