Hello,
Just got a mail with a updated EULA notification.
I looked up the EULA, but I cannot seem to find updated sections A.I.10.1 and B.I.11.1?
Ross.
Hello dear customers,
Thank you for all your questions.
As you could see from the message, it is our duty to inform all potential users about changes to the EULA. This is conditioned by the GDPR.
Most of the changes are only editorial, so we have adjusted the EULA to our new products like Co-Browsing or Frontline. The sentence "The updated TeamViewer EULA shall become effective four weeks after this notice pursuant to sections A.I.10.1 and B.I.11.1 of the EULA, unless you exercise your right to object within 15 days." refers to the fact that the aforementioned sections state that we may amend the EULA accordingly - this point can now be found under section A.6 amendments to the EULA.
We hope this could help you to understand these recent EULA changes.
All the best,
Jean
I have received a message on EULA updates. It says, among other:
"We have updated our End-User License Agreement (EULA). The updated TeamViewer EULA enters into effect pursuant to sections A.I.10.1 and B.I.11.1 of the old EULA / section A.6 new EULA."
Question: where can I read old EULA, to see what was in sections A.I.10.1 and B.I.11.1 ?
When you say "They're in there", what is the URL of the EULA you're looking at? The one linked from the email definitely does NOT have any A.I or B.I sections; the only occurrence of "Changes to the EULA" is A.6.☹️
Hi. I also don't know what these changes means for me as a user of the free version.
Do they wanna start charging us free users?
I used TeamViewer ONCE, 3-4 years ago. I no longer have that computer nor will I ever use it again, yet I can not find any **bleep** way to delete my account. The contact feature only links to the community forum.
HELP! Just remove my **bleep** account, I NEVER want to be contacted by Team Viewer again!!!!
Can we have more clarification on the latest EULA update? https://www.teamviewer.com/en/eula
"The updated TeamViewer EULA will enter into effect pursuant to sections A.I.10.1 and B.I.11.1 of the EULA four weeks after receipt of this communication, unless you exercise your right to object within 15 days."
First of all, there's no A.I. or B.I, it's just A.10 and there's no B11 either.
Could you guys send out a new email condensing just the changes?
I just got an email notifying that TeamViewer products EULA changes in 4 weeks, unless I use my right to object those changes within 2 weeks. Sections of EULA that are told to be changed in e-mail are absent in EULA itself. As I could not find what exactly is being changed, I want to use my right to object those changes. How can I do that?
You sent me a message about some changes. What exactly are they and what should I do if I accept them?
They're in there -- both are titled "Changes to the EULA" if you want to search the page. It outlines TeamViewer's right to update the EULA and how they will communicate that to users. I don't think that's what was changed -- the email just referred to them as an explanation for why the email was being sent.
Also, it's kind of suspicious to update a complex multi-hundred page EULA without clarifying anywhere what exactly was changed, or to offer older versions so we can compare and see what's different ourselves.
