Commercial use - Connection time out

Why my post was merged here? It has nothing to do with commercial use. I have 8 computers using it and use once or twice/week if that. Just been disconnected after a minute or so.

Hello. I have had a problem for some time, my connection is disconnected because the system has detected that the program is used for commercial purposes.
What can I do with this?
I had a laptop connected with a phone and once in a while I needed it when even my other half could not print documents.
I don't run a company, I don't work remotely.

Hi all,

I'm having an issue where my connection times out (free license non-commercial use) after just a few minutes, then when I try to reconnect, I keep getting the message "Connection blocked after timout. Your license limits the maximum session duration...... Connection to this partner will be blocked until..." and even when I wait until past that specified time, I get the same error again with a new time.

I have three computers connected to my account -- my new laptop, my older laptop, and my mom's laptop -- so I can act as tech support for my mom (lol). I only have this issue connecting to or from my new laptop. Older laptop is on the same wireless internet and is fine.

Thanks in advance!

Both systems are using:

Teamviewer 15.15.5 ( 32bit )

Feb 17th 2021 18:13

Version Software

Hey Everyone.. I've been using Free TeamViewer for years.. I connect to my home computer every day to assist my children with remote learning. I love the program. Starting yesterday, after about 1 minute of being connected, the session times out. This has never happened before. I've tried this for 2 days now and can't stay connected for longer than a minute.

I have the latest version installed and nothing has changed from Friday when I used this and it worked fine. Is anyone else having this issue?

Thanks for any help!

I have the same problem and are about going crazy. Did you solve this problem, please tell how?

Message reads connection blocked after time out. Your license limits ..... to partner

Good afternoon

I have long used the free version of Teamviewer for private use of Teamviewer for remote sessions.

Now I have a problem when I enter the remote computer, I get a message "Connection blocked after time exceeds" and cancels the connection in less than 1 minute.

I don't know why, but I'd like you to enlighten me.

My Account: **Do Not Post Email Addresses**

Best regards.

I await your answer.

Thank you very much

Greetings

I can't attach the file with the error, so I report it here. "Connection blocked after time is over." "Your license limits the maximum session duration for a partner and new immediate calls are blocked.

Just tried calling and no phone support for free users. I've tried uninstalling and reinstalling to no avail. I'm starting to believe Rootdet is correct.

I am not flagged as a commercial user. The newest version of the personal Teamviewer times out.

So obviously you guys wanna keep your helping of free users to an absolute minimum. I get it, but you're shooting yourselves in the foot if your program wont at least give them the error messages you tell your users to look for on the community forums.

Tons of people have having the 'commercial use detection' issue right now but your current version of TeamViewer doesn't actually give that error. It just disconnects the user after a minute saying to try again in another minute. Nothing about commercial use is in the error at all. There are plenty of screenshots that show that in the main thread about it.

Yet your guides all say "Why do I see 'Commercial use suspected' / 'Commercial use detected'"

That's not what your program tells the users. It's not even close. Maybe fix your app?

Reset link isn't working. It won't do anything when you click the generate PDF button after I fill in the info. So what am I supposed to do at this point?

How do I know what my Account Registration ID is? How do I know if I haven't downloaded a commercial kind version of TeamViewer? A few weeks ago I could use TeamViewer without any kind of problems and now I suddenly saw a popup with the message, that I'm using TeamViewer commercially..........I think that very strange 😣

As of the new upgrade to TeamViewer available as of March 24, 2021, my free license has been limited to a connection duration of just a few minutes. After that, I am disconnected and when I try to reconnect, I am told I will have to wait a few more minutes. Why is this happening? I didn't do anything to deserve this!

Having the exact same problem. I use it to connect to other machines in the house or to/from my mobile devices. Whatever this problem is, it's making the software unusable.