Please find more information here.
The top toolbar that pops up with the arrow keys and ctrl and other keyboard functions will appear briefly when I click the keyboard button, then disappears right after. Is there a solution to this?
Im also experiencing this with Android on a Samsung Galaxy A40
same error here on a samsung a30s
Same here at Samsung Galaxy s20 ultra
same on Note 10.
If the can't fix this bug - I might need to seek another solution. I Can't use teamviewer from mobile any more.
Same issue with top bar sliding away.
Android 10 One UI 2.5 Aug 2020 patch level.
Same on Samsung A70 - really troubling to use teamviewer now.
April 29 2021
I have the same problem on a Samsung Ultra20 5g
Click on the keyboard icon to Bring up the keyboard to login remotely, and it flashes top bar quickly, and both top and bottom bars disappear. Mouse works fine.
Seems coincident with a new update as the interface is different.
Works fine from a windows PC.
I just solved my own problem by enabling full screen mode on Android settings for this app
Experiencing the same issue since latest update.
Using Samsung S20+ .
Tried uninstalling and reinstalling as per suggestion of Teamviewer support member who replied on my Google Store review for the app. Did not solve.
I have a samsung S20+ and the temporary workaround for me was to rotate the screen sideways and then the keyboard stays on the screen. The issue is that you can't see the majority of the screen because of the keyboard
THIS IS NOT A VALID SOLUTION TO THIS ISSUE!!!
This was working just fine before latest update of the Android version of TeamViewer.
Same issue with huawei p30 pro.
I'm blocked about 2 day. It is incredible bug, how is it possible?
I'm keeping a big damage, because i cannot work.
Thanks a lot for your reports so far!
Today we released a new version of TeamViewer Remote Control for Android that addresses this issue. See this Change Log:
Please update your app to 15.17.72 and let us know whether it has been resolved for you! The Mobile team is closely monitoring this forum 🙌
Sorry for the inconvenience and thanks again,
I ♥ U, I can use the app again 😀
Enable full screen on A40 +1