Commercial use - Connection time out

For over 7 months and submitting 4 forms to reactivate my account because I am 65 years old and did not want to travel up 12 stairs to the basement computer (personal computers) no COMMERCIAL USE, recent back surgery among others due to a car accident, thru no fault of mine, and still I can not log on without the same message "Commercial Use It appears TeamViewer is being used in a commercial environment".

There is no commercial environment when I have been on disability for many years and enjoy using the internet without climbing up and downstairs to my basement. I DO NOT KNOW WHAT ELSE I CAN DO TO GET REACTIVATED, AS THEY HAVE STATED 4 TIMES. Soon it will be eight months and I am going back in again for back surgery. HELP😣 PLEASE😪 Is this happening to you?

I assume that you have provided, on the RESET MANAGEMENT form, ALL of the Teamviewer ID's that you connect to. Therefore I can't help but wonder if there is something that is triggering the flagging of your account. Have you scrolled back in this thread a month or two to find any helpful hints? Did you read the first message in this thread along with the Blog that is mentioned in the first message? Some things I've learned that can trigger the flag is connecting to or from a work network system. Connecting to church, personal interest clubs (fishing, ham radio, etc), volunteer organizations...basically anything that is not personal at home connections. It has also been mentioned above that if you have a video conferencing program installed on your device, that may trigger the flag. If you can't find any helpful hints above in this thread, maybe it is a good time to start searching for another free provider. I found one that I have configured as a backup for me.

I have the same issue since yesterday after the update! i cannot connect to the devices! and i cannot find how to contact the support!

LIkewise, I have been advised on a few occasions that my IDs have been reset and service restored. Most times this has been proven false by not being able to connect for more than a minute or so between laptop and desktop. I did two weeks ago believe TV had cracked the problem, I had bilateral communication between them. However, just yesterday I entered the the TIMEOUT BLOCK zone once more.

Just WTH is going on with TV algorithms to propagate this misery for users who are "playing fair".

I'd like to claim that my TeamViewer account is suspected as Commercial, however I'm using it only to access a couple of my own devices and my parents' PCs. I can prove it by providing all the necessary data about each device. Waiting for your comments. Thank You!

My teamviewer free version keeps giving me a message "Connection blocked after timeout" .

I reached out to support once and sent a form in that I wasn't using my license for commercial use. I received an email that it had been resolved but it didn't.

I tried uninstalling teamviewer and its settings on both of my computers and reinstalled. Same result.

I then did the same thing and created another account, again with fresh installs. Same result.

Is there anything I can do to restore the functionality of the free version or am I at a point that I should look for other software?

Yes, I have the exactly same problem. For computer where I'm connecting to I asked for ID unblocking for 3 times. I received positive answer for all 3 request but connection to this computer is still blocked (Your TeamViewer session has timed out and will be closed). My ID is OK because I don't have problem to connect to another computers.

Please could somebody from TeamViewer company fix this issue?

Thanks.

I'm trying to provide valuable help to my Mum in brazil, while im in the UK, since about almost a year I my account is being blocked after 1 minute connected.

I definetelly do not use it commercially, just check how often I use it please.

I beg for this limit to be removed as I have now a pile of unresolved issue on my mum's side.

Please help, thanks in advance

Luiz Demenicis

This suddenly began happening yesterday. After connecting successfully, TeamViewer (ver. 15.18.5) times out after 2 or 3 minutes. Please note that this is NOT related to commercial use. The first time I attempt to reconnect, I receive the following message:

I get the same message whether I attempt to reconnect immediately or 30 minutes later (the "blocked until ... " time is always 2 mins after my first reconnect attempt).

Can someone please assist? Thank you.

I am having the same issue. I am trying to support my 95 year old father and Teamviewer is literally his lifeline. Now it lets me login for about 90 seconds and then just disconnects. When I try to re-connect it says I've breached some time limit and can't reonnect until [current time plus 1 minute]. So I wait until [current time + 2 minutes] but get the same error message but with [current time plus 1 minute] again. So this time I wait until [current time plus 3 minutes] and so the loop goes. If I wait an hour it does let me log back in but only for another 90 seconds before terminating the connection.

Something is seriously wrong and it has only started happening for me in the last week or so - I've never seen this before and I've been using TeamViewer virtually since it was released.

Please advise.

Good day. Recently, there has been a report of suspicion of commercial use. But I didn't do anything like that. What should I do to get my status canceled?

with respect

Good morning,

My name is Jerzy Pogrzeże and I am a PhD student. Currently, I was using your program for teaching purposes, to be able to remotely check the progress of my analyzes on computers in my Department, which greatly facilitated and allowed me to save my time. For some time, the program doesn't allow me access anymore.

Therefore, I would like to ask for a possible unlocking of access to the free version of the thresholds for teaching purposes, so that I can continue my research work.

Have a nice day.

Yours faithfully

Jerzy Pognec, MSc

I have used Team Viewer for years to access a distant PC to offer help. For maybe a fortnight now, I have received a 'time-out' notification, after only a minute; and am then blocked from attempting a new connection.

Used TeamViewer Free occasionally for several years. Now I am blocked due to commersial use. I have been granted access several times but am each time thrown out with a message about commercial use. My use is exclusively private. What could be wrong? And what can I do. Since it can take several months between each time I use TeamViewer, the pro version is out of the question.