Lost account
Erwann
Posts: 1 ✭
Hi everyone,
I have another account that I would like to connect to but I no longer have the password or the authentication code, it's a professional account with a license and I don't know how to recover it, any ideas?
Best regards,
Tagged:
0
Answers
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Hello @Erwann,
If you have Two-Factor-Authentication activated on your licensed account, please contact our support via phone.
Our team will guide you through the procedure: Contact us via phone
📌Note: Please prepare your invoice before calling, so our customer support can identify you.
Community Manager
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