The most recent content from our members.
Hi all, I was wondering how I can delete Teamviewer accounts? My issue is I have lost my 2 factor authentication... Any ideas would be great. Aleks
My personal use account was incorrectly detected as business use. After filling out the entire form (https://www.teamviewer.com/pt-br/reset-management/), I cannot generate the PDF because the link is broken (https://teamviewer.com/pt-br/reset -management/#). The "#" means the link is broken. With that I have my account…
Hello, I need help with access to our company account after the worker who managed it left. We have purchased the Premium version, Remote Worker Addon, but when we try to log in, Teamviewer requires a security code or a recovery code that is 16 digits long. However, we do not know any of this. Can you please help me?…
As question says I lost my TFA device/recovery code, when I click "I need help" I get directed to this link: https://community.teamviewer.com/English/kb/categories/183 which is a dead page with "Knowledge category not found" To make it worse, when you call the helpline, it directs you this community which you can't post in…
Hi Im getting invoiced yearly. But my account status is showing Free. Im not able to submit ticket despite being invoiced every year. Please help me on this.
Hello, I had an account created and I forgot my password, when I give it to recover this I do the email step, I enter my email and I verify that I need to change the password but I skip a second verification step in 2 steps, it requests a code that is generated with the google authenticator app which I do not have since I…
So back in 2016 I signed up for TeamViewer. I used the free version for a little but haven’t used it in many years. I have saved in my notes the password and a pdf of the Recovery Code I created a few days later. Today I tried to login and it tells me that it does not recognize the username and password combination. So I…
Hi everyone, My TeamViewer account has been falsely marked as being used for Commercial Use, which I find as a complete shock as I genuinely can't think of anything I have done to trigger this. All devices are remotely accessed for personal reasons, and I'm keeping within the rules laid out for free users. Now - I know…
Hi, I had to factory resset my mobile phone few days ago and I forgot about Authorisation apps (Authenticator) and that I had Activated Two Factor Authentication on my TeamViewer account. So I tried diferent things and I pressed "forgot password" and then I got a link sent to my mail where I could change the password. So…
Wondering if anyone here can help me, and sorry if been asked before but a google and community search wasn't helping much. I set up a free team viewer (TV) account some years back to access my personal desktop PC at my parents house, at the time I used my university email (hindsight I wish I hadn't, but it was a gmail…
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