my order

d4teeem Posts: 2

September 2022 edited May 2023 in Licensing

hi! my order [removed per Community Guidelines] is paid,but my account status is free

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Answers

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  JeanK Posts: 7,029 Community Manager 🌍

  September 2022

  Hi @d4teeem,

  Great to see you posting for the first time! 🚀

  This means that your license is not activated yet.

  Depending on the license you have purchased, please follow the relevant activation guide:

  📄 License Activation Guides - Overview

  I hope this helps.

  /JeanK

  Community Manager

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  d4teeem Posts: 2

  September 2022 edited September 2022

  https://community.teamviewer.com/English/discussion/comment/138052#Comment_138052

  

  

  
  

  I did not receive an email with an activation button, as it is written in the guide.
  

  
  

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