Thank you for playing fair

Dedicated field is not activated

Teamviewer, this **bleep**. How does using teamviewer to control my pi and my other pc trip the commercial use at least twice **bleep** year now?

I'm Using from my laptop to my home pc to download my personal picture and Remote destop for playing game on my pc

Why I got commercial

Hello everyone, I am also having that issue but with a notice like that. I can confirm that I filled that form last time, because as an University Lecturer I have to connect remotely to my computer at the University as well as my other home computer and I have some devices I use frequently. Unfortunately I didn't know that I (probably) have to add to this for all IDs, not the primary one I am connecting from (not to), so this was my mistake. But now I can not resubmit this form and I do not know what to do :(

I already confirmed my personal use and I can confirm it again - there is absolutely no commercial use, but I think that I was stressed and filled the reset form wrong - this is the effect of my fault :(

Could you help me with that?

See I have never used this commercially and I noticed when I had a bug for jpg thumbnails I cleared my cache on many levels with ccleaner. Suddenly I am now accused (which in writing is LIBEL by teamviwewer) that it is commercial. I have always used this on my home system for my friends and their pcs. It's funny how they go through waves of this and harass users while claiming it is free. it would be interesting to match this 03-19-2024 with the amount of increase in price and how many workers they have laid off.

The quiz doesn't quite address my issue, as it is somewhat niche:

• I'm currentliy in front of my work notebook and I COULD log in to TV with my company license - but I don't want to, because:
• I do have a private matter to attend to with TV on a family member's notebook
• I do not wish to use the company license for a private matter, because
• although I could - and my boss wouldn't mind - I'd still rather not mix private and corporate matters more than neccessary
• But as I cannot access my private PC at the moment (on vacation) the company notebook has to suffice.

So

• The TV id of this notebook is primarily linked to my company account
• How can I use my private account on the very same machine when tending to a private matter that requires TV?

Thanks,

Dom

I submitted a request to re-enable free use.

I got an email from TeamViewer support saying I needed to fill out another form, sign it

2) THIS FORM is a declaration of private use that needs to be printed, signed personally and sent back to us replying to this email.

The problem is the link to THIS FORM seems to be broken. When I click on the link I get this error message

This site can’t be reached

mailings.teamviewer.com’s server IP address could not be found.

How do I get the correct link to the form to fill it out and send it back?

Just had this suspected commercial usage pop up appear, even though I barely use TV and when I do, it is always to the same couple of devices which are owned by family members. I don't really understand how this so called detection works, I suspect because I am on Windows 11 Pro?

This is a massive pain in the proverbial and the form isn't exactly useful, as its not immediately actioned. Often the need for me jumping onto for example my grandparents computer is fairly urgent. Having 5 minutes at a time to try and fix an issue and also having to navigate through random pop ups and accusations of commercial usage is irritating.

I don't really know what was wrong with the old way this worked. I am looking for alternatives that don't accuse me of unfair usage and restrict me based on idiotic detection methods.

TeamViewer for private use is fake.

After filling out the reset form I got the feedback that the Id was successfully added. But it still does not work. Meanwile I have taken much too much time with trying to get free private use.

It would be more honest to say, that teamviewer is for commercial use only. That would have been saved a lot time for me.

Finally, I am sure, never to come back to teamviewer.

TeamViewer is a fantastic tool! But why have they not figured out that the dialog box telling you about that your use are suspected to be commersial, also should have a link to this explaining page, so that you easily can find how to handle the situation!

Time after time it have happened to me, and every time I spend meny grey hairs trying to find how to correct the error.

Hello, is the connection with non commercial licence time limited? I did a reset of IDs on my laptop, pc and my wife's laptop, and still when im trying to do smth system closes conection and tells it was sposored by TeamViewer…

My ID was flagged as a commercial user about a year ago. I am simply helping my uncle with his NAS and I don't use TV for anything else. I filled out the declaration form about a year ago, but nothing ever happened with that. Uncle called again asking for help and obviously, I filled out the new form and so far no response. I have confirmed that is not working many times by signing out. It would be helpful if there were an email confirmation with a request number and an escalation process if there was no response when submitting the form. I had to create a new TV ID just to post, as my original ID is not receiving Email from TV , but others have no problem contacting me. I got the following message and I checked spam as requested

To ensure the continued security of your account, you need to first confirm this browser is a trusted device. We have sent you a confirmation email containing a device authorization link. If you don't receive this verification email within a reasonable amount of time, please check your junk or spam folder. Read further information about trusted devices.

The problem is I never get the Email to confirm is trusted. I am not sure if this issue is impacting the lack of response/action to the form but I have no idea how to address this with TV.

Hi - like others I've been using Teamviewer for years for poking my collection of PCs, laptops and NAS, etc., as well as the usual firefighting for friends and relatives. I got the "suspected commercial use" banner about a fortnight ago, filled it in, got an email back saying all good and is reset. Tried a connection, banner still there. Filled a reset form in again, email says good to go for private use, tried connection, still got banner. Tried third time, no email after a week, so on my fourth reset attempt! Is there a way of flagging which devices are suspect, which would save re-entering them all again (I've about six devices in all including family).

regards,

Iain

i seem to have been readmitted to the fold and TV seems happy, at least on the one connection I've tried - maybe just takes time. Many thanks!