Cannot see Audio-on-symbol of my partner
Hi,
Since a couple of years I cannot see the symbol for "Audio on" on the screen of my TeamViewer-partner. I'm using Version 11 - but also tested V12. So it is not a specific problem of V11.
I can just see a grey area.
Even when I click on the place where the symbol should be – no reaction is following.
My partner must activate his audio – but mine can be heard by my partner immediately.
About 2-3 years before I could see it for a version or two. What can be the reason and how can I fix this problem?
Thanks!
Best Answer
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Hi Tatergreis,
Due to security reasons it is not possible to control your partners audio or camera.
Your partner has to do it alone. I will forward your suggestion to our product management.
Julia
Senior Support Engineer - 2nd level Support
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Answers
-
Hi Tatergreis,
Due to security reasons it is not possible to control your partners audio or camera.
Your partner has to do it alone. I will forward your suggestion to our product management.
Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.5 -
Is this still available in any older version? I think you should add this function to advanced options of the program.0