Commercial use - Connection time out
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[comment removed per Community Guidelines - #9 - Sales/solicitation policy]
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Same problem here. I've been using this for 8 years and there's a limit today. I don't even use this for commercial purposes. I was able to use this without issues last night. Please let us know what is the limitation for the free so we could look for options. It's so sad it is coming to this. I even recommended this at work before so they purchased the enterprise licence maybe I should stop recommending this to everyone I know.5
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Same here...I am going to RDP at least unlimited hours.
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Hi, Guys
[Comptetitor Advertisement removed by moderator] It not as good as Teamviewer, but it does the job.
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Hey There
hope you can help.
A while ago now I helped a friend set up a 1 way connection to another pc
It is Her fathers Pc, so she could log into his PC help him if he had trouble using the pc online. , now she tends to check his emails and pay some bills etc.as he is getting a litttle forgetful. , She isnt very technical but can use a pc for day to day stuff. He lives about 45 minutes away, so she has found it pretty convienient.
it has Worked all this time no worries, apart from the odd update or restarts but today she gets a message that , Your usage level has crossed the FREE user allowance. What does that mean ? She doesn't log into other pcs , and the other end deffinetly doesn't.
Anyway I did a search and found nothing. if you have any ideas id appreciate it.
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Same thing here! Please help us..
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something that could probably help us on this matter...
https://community.teamviewer.com/t5/Knowledge-Base/Why-do-I-see-Commercial-use-suspected-Commercial-use-detected/ta-p/5265
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I contacted the Sales team today who actually sent me to this link: https://www.teamviewer.com/en/support/personal-use-verification/
If you fill out the form and attach your TeamViewer13 Logfile, they'll assess your usage and appropriately deal with your request.6 -
Another one here!!!0
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Not commercially available
Connect your personal computer
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Although i have personal use of Team Viewer, it says me " Commercial Use Detected" and blocks me after 5 minutes. I am student&research assistant and i need to use the computer on my university for my personal work&research. I have used Team Viewer account for 6 months on the same computers and networks(one of them is University).
For 4 days, i have faced this problem.
What is changed ? Anyone has this problem ?
Need help!
Thanks...
[personal information removed by moderator]
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as many peple suffered now,, my personal using also has blocked under commercial use detectd. I'm using app between home - office desktop to checking my work desktop status.pls unlock ID **Information removed as per Community Guidelines**(HOME) - **Information removed as per Community Guidelines**(office)
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I have the same problem when connecting from Android app to my home PC. I have no problem connecting from another PC to my home PC so I suspect it's the Android app that is at fault. Take note that I have been using the Android app to connect to my home PC for years and this is the first time that I see this problem.
Android App Version: 13.1.8817 CL
[personal information removed by moderator]
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I am having the same problem as well. The program is telling me commercial use detected. Is there a new limitation to the free license?
I use Team Viewer to check my home personal PC and my Dad's PC to help him out. I didn't think this was enough for commercial use, perhaps I am wrong?
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I just got the Connection Blocked After Timeone notification.
I have 3 computers here are at home that were added on my TeamViewer account.
And today I kept getting blocked from accessing a computer. I don't think my usage is considered commercial since I rarely connect to them for more than 2minutes. It's only when my son wants me to open a game for him when he's in his room.
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hi friends
im using a free version to connect 2 of my personal laptiops. it was working ok all the while. now getting this error suddenly - https://www.dropbox.com/s/z55smpl0i5fcdtq/2018-05-30_13-02-10.png?dl=0
i closed all teamviewer sessions and after few min getting this error again!
Any idea?
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Seems there might be a bug in the program
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Yes I hav just got the ame problem here in Australia. Used it for first time today and this **bleep** comes up.
Frustrating...... I have only ever had 'personal use' to use for this software.
Sad day if they are gonna start limiting us to use this software. Happy to pay a small fee of say $30AUD for a yearly subscription. :smileytongue:
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I keep getting this all of a sudden with a free account that is NOT being used commercially, how does one fix this i am starting to get really fed up with it! All i am trying to do at the moment is send files from my laptop to my desktop because since the latest Windows 10 1803 Build Updating and them getting rid of Homegroup my computers can see one another but i cannot access 1 from the other and vice versa so to transfer files i was using teamviewer as a workaround until it was fixed, that is not commercial use!
Regards
David
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So is there any solution to this or has support placed it in the "Too hard basket" ?0
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Seems that there is now a usage allowance limit on free accounts. I have a msg showing I have exceeded the free usage limit and any clicks close the connection and brings up the msg you got.
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Using teamviewer is getting error even for non-commercial.
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have no idea at all why getting this prompt, as i'm using this method to remote home pc for games stuff. no change in ID, no change in config, no added any new computers, no new teamviewer id is connected.
below is the screen i get
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Yup, same here. Very annoying. I've done what they asked and gone through their support. Now we wait.
I'd hate to have to look for an alternative to TeamViewer. I really like it.
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Same here! So this looks like a universal problem that's more like a "bug" from Teamviewer's side. I've been using TV for several years now and this is the first time I was suspected as a commercial user when all I do is remote computers one-by-one in a very rare fashion (only when I need to).
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Same problem here. Same error message. I was only logged in about 5 minutes. Logged on, went to get a drink, came back and was disconnected and the message popped up. I only use for private use also. A fix would be greatly appreciated. Cheers!!
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Yeah, we bought a licence and still get this *shrug*
also, 5 mins = 30 seconds???
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The same thing just happened when I tried again after only being logged on for 56 seconds.
Whilst logged on I was directed to the following. As previously mentioned, I only use Team Viewer for personal use, not business. I certainly won't be paying the fees below for personal use, simply can't justify that kind of spending.
Here's hoping it's just a glitch in the systems. Otherwise I will be looking for an alternative.
Thanks in advance for any assistance.
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Hey there, since a few days I get an error message when trying to connect to a TeamViewer partner. message says that for my account is a suspicion of commercial use. but I use TeamViewer only for private purposes e.g. helping my family when in IT trouble.
I cant open a support ticket, because I am a private user without a license and the hotline says me the same: please :goto community ...
Who can I how contact to clear this up and to get back "full private use" of teamviewer?
Thanks.
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