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I use Teamviewer for a very long time. Always installed it on every computers I had, and same for all my family, so I can help them whenever they need a hand with their computer or whenever I need to access one of my computer from any PC or phones I have.
I hope that please help to remove comercial warning and keep me in free version.
Hello, I've been using the free version for awhile now. Since the last 5 months or so, I've been given a commersial use pop-up. I just ignore the pop-up and continue using the free version, but since yesterday my teamviewer said I already exceeded the limit for free version usage. Now i can use it for not more that 2-3 minutes i guess. I never use it for commersial usage. I only access my personal computer from work and some other friend's computer when they asked me to help them with something. So how can I solve this problem?Thanks in advance.
That's not true. Do not know what to do This is the first such trouble in a couple of years. HELP! I read a number of similar posts but still don't understand what to do and whom to write.
I do not understand why my smartphone account is declared to make commercial use when it's not true. how do I unlock the problem?
I THINK and i'm only guessing that there is a reason people are not giving you kudos & ignoring your repetative post stating use this form
Now and again Teamvewier has this issue, normally after a win update or a version shift & often it resolves it self in a matter of days
I have a issue with teamviewer at the start that will not very a problem but now it is.
I have two laptop i use for my personnal usage... i have a tablette and a smart phone... And one computer they use for all the date sharing for all computer at home...
the problem is that computer have no screen (because is just a file access) and have two network card on it... one for windows it self and other for a virtual machine ubuntu on it... this is the only two computer i remotely control with teamviewer AT HOME. But now everytime i'm trying to use teamviewer to the computer or the virtual computer team viewer say busness usage suspected...
Sorry but i use it at home and I do nothing like a compagny so i don't know what to do. And now they limited me to 5 min by session...
The trouble is, I can't wait "a few days" to get it fixed. For example, I need to be connected today so I can help my aged father (he's 88 and infirm) do an online grocery order. He lives 200 miles away, but this helps him eat!
[comment removed per Community Guidelines - #9 - Sales/solicitation policy]
I Hear you, but there are MANY free tools that do the same & we cant really complain re customer service for something not paying for?
If soemone can assist. I been using Teamviewer since Feburary, but now suddently started getting message "you are currently using a free version of Teamviewer on your business network." and it's asking me to upgrade. I am not on Business network. Still home computer with same internet.
Does anyone what changed and how this issue can be rectified.
I use TV13 for home usage only for myself only to remote access between 2 PCs and a Laptop, as I have for a few years and have found it a god send (save running around doing things on different screens)
For the last week I keep getting messages to upgrade to a license copy, and when I do connect 2pcs it times me out within 30 seconds and bar re-connecting for 30 minute.
Any suggestions of a fix?
Yes, I have exactly the same problem, appeared today. I join and ask you to understand
Pop up I get
We cannot contact TeamViewer directly, as this is non licensed version. So basically who should be contact.
same, i dont know how to fix this. not sure what went wrong.
Sadly. It's very similar to witch hunting. I have already written a request in "Request from Commercial Use Suspended form". In this way you will only scare away old users and new ones. At the moment, Teamviewer (IMHO) is a very convenient tool. But these "jokes" are alarming.
Personally, I do not understand where suddenly took the suspicion of commercial use. I only have 4 PCs and 1 PC at my mom's. Yes, I often go to my home Linux-server from work (from my personal laptop). And what is commercial use now? I have never earned a penny on teamviewer in my entire life.
I had a same issue.
I'm non-commercial user.
But It show with message i can't use it anymore.
Need your help
ID :[personal information removed]
I'm helping students in my free time by doing consulting work. Everything was working fine, untill I've got that message "You are currently using a free version of TeamViewer on your business network. TeamViewer is free for persunal use only"
Teamviewer was always a really easy to use tool, but I don't know what has changed in the management, that you guys are know hunting down 'personal users'. I had great respect for Teamviewer and their service, but now it act's like a big coorporation that's interest merely shifted to business.
Some clever algorithms will probably detect some of "business users" but it will give a lot of false positives and headaches.
People love Teamviewer for it's easy use and it's a big benefit for teamviewer to have that mouth of word. However, putting this whole algorithms to check wheter someone is a commercial user or not, just put's Teamviewer in the row's of less attractive remote desktop tools.
Worked fine, solved in two days.
Thanks to all the teamviewer team for this great job!
[comment removed per Community Guidelines - #6 - Just the facts, please]
I got timed out error message after less than a minute. Wait for another 5 minutes just to be able to connect for another 50 seconds.No idea how to fix it but this is ridiculous. If they want us to purchase their license, they don't even have option for home user. I only need it to monitor stuff at my other place (since I got back and forth between two places every week).
Or could it be just a bug from their recent update??
I am having same issue i use teamviewer to help my fiancee with her school work. and to spend time with her no commercial use but am being punished as though i am using it commercially
Same issue here: Teamviewer times out after about 30 seconds. Have been using Teamviewer Free for years but this is new. Teamviewer support does not support free users (Message "Due to the high number of private inquiries, we can't provide email support to private users.")
this is useless. teamviewer support is non-existent for free users. they only care about their "paid" customers.
Last time i was able to use my free license to connect to a laptop right next to me for hours. now its showing me as commercial use LOL. I have no idea teamviewer inbuilt an AI which can analyse and tell if its commercial or personal.
I've already moved on, purchased another reasonable Remote desktop app. please dont waste your time with teamviewer. that's all i know to tell you guys
Please enlighten us as to what was done to resolve this issue for you? We have all filled in the required form and still waiting for an actual reply (instead of an automated one).