Please find more information here.
I just got the Note 9 and accepted Knox activation and I can't get TeamViewer to connect - perpetual "connecting to..." on my computer screen, while the phone acts like it's connected. I installed both QuickSupport and TeamViewer Host.
Thank you for your patience.
We have a special test version of the QuickSupport and Host app for Samsung devices which does not link to Knox anymore, which we hope should resolve issues related to Knox.
QuickSupport download: https://teamviewer.box.com/s/hdpfufxxdk2fi88gwa3wtzr4cvil0zmcHost downlaod: https://teamviewer.box.com/s/eg85l2lng2ny7ilebcafbqobyz9gk0kd
These versions should automatically prompt you to download the Samsung addon:https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.addon.samsung
Can users please try this with the Samsung Note 9's and report the result here?
Yep, same problem on my note 9 as well. Hoping for a fix soon
Same problem with my note 9. I called Samsung support and got no help at all!
Great! Works for me. Samsung Note 9 on latest updates. (European version).
I tried this and it did not work for me, tried uninstalling it completely and restarting the phone and it did not work. .
Thanks a lot!
I have installed both the QuickSupport app as well as the samsung add-on.
So far it seems to work smoothly....
Finally got it working.
This problem is also on Samsung XCover 3 running latest Android 8.1 update.Installed the TeamviewerQS.apk file linked to, and installed addon. It then works as expected.
files are no longer availabel :-(
Still Doesnt works on Samsung Note 9
@William_L can you please reupload these versions? I have note 9 with the latest updates, but I cannot get teamviewer host to login at all and have a log showing as much.
I hope you can give us fresh links so we can download these apks again. Thanks
Hi William - where are the links for these files. Thanks Ian