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TeamViewer 14 mac on El Capitan???

TeamViewer 14 does not work on mac os El Capitan?? can't start. constantly crashes.

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  • a mi me pasa exactamente igual

    Process: TeamViewer [6397]
    Path: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
    Identifier: com.teamviewer.TeamViewer
    Version: 14.0.8346 Beta (1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: TeamViewer [6397]
    User ID: 501

    Date/Time: 2018-10-26 01:48:44.093 -0300
    OS Version: Mac OS X 10.11.6 (15G22010)
    Report Version: 11
    Anonymous UUID: 0C0A1CEE-1DC4-F694-8EE9-571416CD16EE

    Sleep/Wake UUID: 4C01AC0C-6064-4B40-8C89-7F000957FF19

    Time Awake Since Boot: 34000 seconds
    Time Since Wake: 16000 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x**Please do not post TeamViewer IDs**000001, 0x**Please do not post TeamViewer IDs**000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    /Applications/TeamViewer.app/Contents/MacOS/TeamViewer

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**c429b64 0x10a83d000 + 29281124
    1 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**c429d7d 0x10a83d000 + 29281661
    2 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**c12042a 0x10a83d000 + 26096682
    3 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**c2223d2 0x10a83d000 + 27153362
    4 dyld 0x00007fff67c0410b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
    5 dyld 0x00007fff67c04284 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
    6 dyld 0x00007fff67c008bd ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
    7 dyld 0x00007fff67c00743 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 127
    8 dyld 0x00007fff67c009b3 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
    9 dyld 0x00007fff67bf30f1 dyld::initializeMainExecutable() + 208
    10 dyld 0x00007fff67bf6d98 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3596
    11 dyld 0x00007fff67bf2276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512
    12 dyld 0x00007fff67bf2036 _dyld_start + 54

    Thread 1:
    0 libsystem_kernel.dylib 0x00007fff891125e2 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff95fb2578 _pthread_wqthread + 1283
    2 libsystem_pthread.dylib 0x00007fff95fb0341 start_wqthread + 13

    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff89112efa kevent_qos + 10
    1 libdispatch.dylib 0x00007fff86b35165 _dispatch_mgr_invoke + 216
    2 libdispatch.dylib 0x00007fff86b34dcd _dispatch_mgr_thread + 52

    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff891125e2 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff95fb2578 _pthread_wqthread + 1283
    2 libsystem_pthread.dylib 0x00007fff95fb0341 start_wqthread + 13

    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff891125e2 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff95fb2578 _pthread_wqthread + 1283
    2 libsystem_pthread.dylib 0x00007fff95fb0341 start_wqthread + 13

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0xffffffffffffffa0 rbx: 0x**Please do not post TeamViewer IDs**d6b6248 rcx: 0x**Please do not post TeamViewer IDs**d6b6440 rdx: 0x**Please do not post TeamViewer IDs**000000
    rdi: 0x**Please do not post TeamViewer IDs**d7f27f0 rsi: 0x**Please do not post TeamViewer IDs**d7f27f0 rbp: 0x00007fff553be730 rsp: 0x00007fff553be6f0
    r8: 0x**Please do not post TeamViewer IDs**000001 r9: 0x00000000ffffffe0 r10: 0x**Please do not post TeamViewer IDs**000005 r11: 0x00007f8150c00000
    r12: 0x**Please do not post TeamViewer IDs**d6b5b78 r13: 0x**Please do not post TeamViewer IDs**d7f2770 r14: 0x**Please do not post TeamViewer IDs**d7f27f0 r15: 0x**Please do not post TeamViewer IDs**d6b6098
    rip: 0x**Please do not post TeamViewer IDs**c429b64 rfl: 0x**Please do not post TeamViewer IDs**010206 cr2: 0x00007fff72f748b8

    Logical CPU: 0
    Error Code: 0x02000170
    Trap Number: 133


    Binary Images:
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    0x7fff9600d000 - 0x7fff961b3ff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <370E95BC-956C-3962-86CC-0A14CF6A0389> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff961b4000 - 0x7fff961f2ff7 libGLImage.dylib (12.1) <BB1F1A93-5101-3906-AB17-8D83FCB200F9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x7fff96249000 - 0x7fff9626eff7 libPng.dylib (1464) <F66A5EF6-E9D3-34EB-A95F-63CF4E42D371> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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    0x7fff962a8000 - 0x7fff9652ffff com.apple.CFNetwork (760.9 - 760.9) <54B34D8B-BDE6-37EA-B178-1906827ECC59> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7fff96879000 - 0x7fff9688bfff libsasl2.2.dylib (209) <11C7D200-0CA5-30F4-A19A-178CA81D48FE> /usr/lib/libsasl2.2.dylib
    0x7fff9688c000 - 0x7fff968ceff7 com.apple.Metal (56.6 - 56.6) <30518711-8D00-3759-AA19-800D3C88E693> /System/Library/Frameworks/Metal.framework/Versions/A/Metal
    0x7fff968d3000 - 0x7fff968e2ffb com.apple.LangAnalysis (1.7.0 - 1.7.0) <18D21123-A3E7-3851-974A-08E5D4540475> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff96990000 - 0x7fff96995ff7 libmacho.dylib (875.1) <318264FA-58F1-39D8-8285-1F6254EE410E> /usr/lib/system/libmacho.dylib
    0x7fff9699c000 - 0x7fff969ebff7 com.apple.opencl (2.7.0 - 2.7.0) <DBE647F7-23CE-3991-9755-4A32AD3C626C> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff969f8000 - 0x7fff96a03fff com.apple.CrashReporterSupport (10.11 - 718) <43A265E6-47D6-35F9-8C27-387DE099E9E4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
    0x7fff96a04000 - 0x7fff96b32fff com.apple.CoreText (352.0 - 494.16) <0416A4AB-0A6F-3D29-AFCD-D5A33C4FFA68> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
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    0x7fff96bcd000 - 0x7fff96bd3fff com.apple.IOAccelerator (205.14 - 205.14) <AFCB63A4-BEF6-362B-98C2-912FB1FC5F82> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator
    0x7fff96c13000 - 0x7fff97041fff com.apple.vision.FaceCore (3.3.1 - 3.3.1) <E54028EA-4217-3078-A2B1-C52E4214D59E> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
    0x7fff970ee000 - 0x7fff970f1fff libsystem_sandbox.dylib (460.60.4) <71D697CA-7339-37C7-8DAF-3BAA1D57B56A> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff970f2000 - 0x7fff97103ff7 libsystem_trace.dylib (201.10.3) <0ED15BED-B1F8-3845-9EC1-CC0B54B6BF1B> /usr/lib/system/libsystem_trace.dylib
    0x7fff97214000 - 0x7fff9722fff7 libCRFSuite.dylib (34) <078B4CD8-6A8C-3067-B2BA-0C2A0BAB8AC3> /usr/lib/libCRFSuite.dylib
    0x7fff97231000 - 0x7fff9728cfff com.apple.coredav (1.0.1 - 307) <D1BDC4FC-44F8-31F7-9C8D-4422A1641BF6> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
    0x7fff9736f000 - 0x7fff9736ffff libmetal_timestamp.dylib (600.0.44.2) <DEEA1127-7A5D-3EF2-A4B2-AE125CBA5DB5> /System/Library/PrivateFrameworks/GPUCompiler.framework/libmetal_timestamp.dylib
    0x7fff97370000 - 0x7fff97530ffb libBLAS.dylib (1162.2) <B4C21826-5EB3-3C6D-B75D-CA4886E2B6A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff9756c000 - 0x7fff9756efff com.apple.CoreDuetDebugLogging (1.0 - 1) <7C932160-AC9C-3173-900F-98138E829CB3> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/CoreDuetDebugLogging
    0x7fff97587000 - 0x7fff9795ffef com.apple.CoreAUC (214.0.0 - 214.0.0) <F80C19CA-6CD0-3052-9C22-0288A257CCC8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x7fff97987000 - 0x7fff979e7fff com.apple.QuickLookFramework (5.0 - 696.7) <ECD33169-5EB1-3783-AF9E-1AB9240F8358> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x7fff979e8000 - 0x7fff97a3afff com.apple.CalDAV (8.0 - 234) <78741BC8-D22E-33D1-86FD-F88F05952D38> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
    0x7fff97a92000 - 0x7fff97a9afef libsystem_platform.dylib (74.40.2) <29A905EF-6777-3C33-82B0-6C3A88C4BA15> /usr/lib/system/libsystem_platform.dylib
    0x7fff97a9b000 - 0x7fff97ae1ff7 libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib
    0x7fff98341000 - 0x7fff983faff7 libvMisc.dylib (563.5) <8133051D-E4FD-3D02-A11F-2C765F1E05FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x7fff983fb000 - 0x7fff98668fff com.apple.imageKit (2.6 - 932) <FAE317B8-DF15-3096-AFAC-464913BF2F3B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
    0x7fff98691000 - 0x7fff9869cff7 libcommonCrypto.dylib (60075.50.1) <E48A81E7-56B0-37F5-9611-E896B8E16B4D> /usr/lib/system/libcommonCrypto.dylib
    0x7fff986a8000 - 0x7fff98748fff com.apple.ViewBridge (159 - 159) <D8131B7E-DFC9-3FDD-9D56-49821C1D1521> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
    0x7fff98789000 - 0x7fff98791fff com.apple.frameworks.CoreDaemon (1.3 - 1.3) <CC53DC12-9231-3C4F-921B-9A770D463323> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
    0x7fff98792000 - 0x7fff987caff7 com.apple.RemoteViewServices (2.0 - 101) <B2881449-8CFE-3D1C-B4BF-**Please do not post TeamViewer IDs**33> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
    0x7fff987cb000 - 0x7fff987d5fff com.apple.NetAuth (6.0 - 6.0) <D692B1EF-534F-3892-8E2F-2BBA7C8AFD74> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x7fff987d6000 - 0x7fff987f2ff3 libresolv.9.dylib (60) <A650B5C8-1950-36A0-86D1-0B2465318BFA> /usr/lib/libresolv.9.dylib
    0x7fff987f3000 - 0x7fff987f4fff libsystem_secinit.dylib (20) <32B1A8C6-DC84-3F4F-B8CE-9A52B47C3E6B> /usr/lib/system/libsystem_secinit.dylib
    0x7fff9881e000 - 0x7fff98821fff libCoreVMClient.dylib (119.5) <560D70FB-709F-3030-96C9-F249FCB7DA6D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x7fff98822000 - 0x7fff98abdfff com.apple.AOSKit (1.07 - 233) <301C9141-CD8E-3AEC-95AE-36E70F7CB880> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
    0x7fff98c29000 - 0x7fff98c2bfff libCVMSPluginSupport.dylib (12.1) <994EFFFB-132C-3670-B738-5316EB8051F4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x7fff98d0d000 - 0x7fff98d5dff7 com.apple.Symbolication (1.4 - 58044) <F70BF765-FBE9-3F1E-85CA-BB2F8E53E8C2> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x7fff98d61000 - 0x7fff98d6cfff libGL.dylib (12.1) <70D51643-04AC-3400-8F11-A6FC25985289> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff98d6d000 - 0x7fff98e7ffef libvDSP.dylib (563.5) <5702650E-DF08-3D58-B16F-9EF0A28702B3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x7fff98e80000 - 0x7fff98e81fff com.apple.TrustEvaluationAgent (2.0 - 25) <0239494E-FEFE-39BC-9FC7-E251BA5128F1> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff98e82000 - 0x7fff98e82fff com.apple.audio.units.AudioUnit (1.13 - 1.13) <378B5292-F216-32AB-B628-8C33A72D7052> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff98e9f000 - 0x7fff98ebeff7 com.apple.framework.Apple80211 (11.0 - 1121.34.2) <84FDA279-9F05-32F9-908F-4E0DAC422311> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff99023000 - 0x7fff99091ff7 com.apple.ApplicationServices.ATS (377 - 394.5) <1ED48323-0F6F-3839-8E4E-41F1F0468B34> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x7fff99675000 - 0x7fff996c1ff7 com.apple.corelocation (1486.17 - 1615.38) <6336CFC5-9D7D-3B76-B263-56DD6EBD0B8D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x7fff9973a000 - 0x7fff9976cff7 com.apple.iCalendar (7.0 - 240) <2D12DD0E-D062-3D75-A86D-543F73A5BD72> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 17978
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=359.6M resident=0K(0%) swapped_out_or_unallocated=359.6M(100%)
    Writable regions: Total=37.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=37.1M(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    Activity Tracing 2048K 2
    Dispatch continuations 4096K 2
    Kernel Alloc Once 4K 2
    MALLOC 18.7M 14
    MALLOC guard page 32K 7
    Process Corpse Info 2048K 2
    STACK GUARD 56.0M 6
    Stack 9824K 6
    VM_ALLOCATE 20K 3
    __DATA 35.5M 322
    __IMAGE 528K 2
    __LINKEDIT 99.0M 36
    __TEXT 260.7M 313
    __UNICODE 552K 2
    mapped file 25.1M 2
    shared memory 28K 5
    =========== ======= =======
    TOTAL 513.7M 710

    Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.32f8
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8634, 0x**Please do not post TeamViewer IDs**54414C454E**Please do not post TeamViewer IDs**000000
    Memor

  • Esther
    Esther Posts: 3,837 Community Manager 🌍

    Hi @MYST2002

    Thanks for the feedback.

    We are looking into this.

    Best, Esther

    Community Manager
  • Same issue for me too.
    TW Beta 14 won't open and crash continously on iMac (20' early 09) and Macbook Pro (15' mid 2009) both with El Capitan v10.11.6
    V13 works perfectly, instead.
    Tried to uninstall, wipe cache with CCleaner (or similar) and reinstall but I had always same issue.
    I reinstalled the old version.

    P.S. Win version (on other PC) works fine.

  • the problem is that if your client friend the second team if you want to have teamviewer 14 you can not connect from 13 and you are not going to change the version to a group of clients just because your computer does not work in **Third Party Product** this does not happen
  • STILL NO SOLUTION?....

    TV 14 on El Capitan crashes constantly.. And from another computer with TV 14  i can not remote control my imac with the old TV13 (which is the only version still working on Capitan.

     

    This is not good at all!

    Switching to **Third Party Product**® now, Cause those versions work well in cross-over environments old and new macs with different OS en all **Third Party Product** versions.

  • SOLVED!!:smileylol:

    - Remove TV13 with AppCleaner. 

    - Restart mac

    - Download TV14

    - Install

    ------------

    it works!!!

  • I would guess your solution should work. I know.

     But No. I have run appcleaner and deleted all files. and even looked in library/prefs etc. manually to delete everything.
    Restarted several times and made a clean install with the TV 14  dmg.

    The app keeps crashing right away after installation and keeps crashing every 2 seconds.

    It's pure horror for me now.




    Path: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
    Identifier: TeamViewer
    Version: 14.0.13880 (1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: TeamViewer [1407]
    User ID: 501

    Date/Time: 2018-11-21 19:27:44.264 +0100
    OS Version: Mac OS X 10.11.6 (15G22010)
    Report Version: 11
    Anonymous UUID: A5D9F00F-E69F-9406-EE9F-F596BD74CB94


    Time Awake Since Boot: 1800 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x**Please do not post TeamViewer IDs**000001, 0x**Please do not post TeamViewer IDs**000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    /Applications/TeamViewer.app/Contents/MacOS/TeamViewer

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**a2b6d0 0x105e8f000 + 28952272
    1 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**a2b240 0x105e8f000 + 28951104
    2 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**9e19d5 0x105e8f000 + 28649941
    3 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**9e1952 0x105e8f000 + 28649810
    4 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**87b56b 0x105e8f000 + 27182443
    5 com.teamviewer.TeamViewer 0x**Please do not post TeamViewer IDs**701102 0x105e8f000 + 25633026
    6 dyld 0x00007fff66ec810b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265

  • I would guess your solution should work.

     But Not for me.
    I have run appcleaners and deleted all files. and even looked in library/prefs etc. manually to delete everything.
    Restarted several times and made a clean install with the TV 14  dmg.

    The app keeps crashing right away after installation and keeps crashing every 2 seconds.
    It's pure horror for me now.

  • I have the same problem
  • Same here... Would appreciate a solution for a clean install that removes whatever file(s) cause this problem

  • use appcleaner. its free. (The URL link has been removed by a moderator)

  • NO TV13 on my machine V14 does not work
  • I just downgraded to TeamViewer 13  on all computers again.

    TV14 does not work on El Capitan and lower, and is not compatible with TV 14 or vice versa.

    So no more tv14 for me.

  • Об этом Mac 2018-12-16 14-06-09.png

  • Well, really nice it works for you. But for the rest of el capitan users it does not..

  • Same over here!  Unabable to get TV 14.1.3399 working onmy iMac with El Capitan 10.11.6

    Have try and buy App Cleaner & Unninstaller, no succes... Then buy the PRO of App Cleaner and same result  :(

  • Same problem here. TV 14 crashes instantly upon attempting to launch on El Capitan.

    I downloaded today's version (14.1.3399) since there was some release notes from a couple of days ago but still same problem.

    I manually deleted previous version (including Library files) but it didn't help.

    I get the dreaded error message EXC_BAD_INSTRUCTION (SIGILL)

  • Dear Esther,

    Thanks for your support! This version works at my as you classified, rather old hardware. I have had this problem on my Mac Pro 2,1. Now, this 14.1.5819 version works flawlessly.

    I suppose, you will include this patch also in the next upcoming releases.

     

    I was able to log in, connect to my family's TeamViewers running version 14.

     

    Shall I check/test anything else for you?

     

    Please, keep up the good work,

    Thanks for your support,

    Sincerely,

    Balázs

  • Esther
    Esther Posts: 3,837 Community Manager 🌍

    Hi @LordBBK

    Thanks for your feedback! It is great to hear that the version fixed the issue for you!

    I informed the devs immediately about it to share the good news, and they are looking forward to receiving some more feedback from the others.

    Thanks again and happy holidays,

    Esther

    Community Manager
  • Hi everyone.

    It's work for me!!

    I have an IMAC middle 2007 (core2 4GB) with El Capitan 10.11.6

    I reinstalled MAC OSX (erasing every things), I installed TV 14.0.13880 and doesn't work. After that, I reinstalled  the Tv from de LINK (without remove previously), an every things work fine.

    Thanks!!

    Regards

  • Hi Esther,

    Thank you very much. Considering the other responses in this thread, I think this might solve my problem as well. The iMac I am using is also a 2007 model, so very old (though still functioning very well).

    I will try this solution over the christmas holidays and report back to you if it fixed the issue.

    regards,

    Hein

  • Esther
    Esther Posts: 3,837 Community Manager 🌍

    @Ivan_Leon Thanks for your feedback! I am glad to hear that the version works for you as well :-) Enjoy it!

    @HeinAmersfoort Yes - from the feedback we got the chances are looking good that the version will solve the issue on your mac as well. We are looking forward to receiving your feedback after your tests.

    All the best, Esther

    Community Manager
  • Confirmed this version now works for me as well running El Capitan 10.11.6

  • Hello Esther,

    I confirm this fix of TeamViewer 14.1.5819 worked on my iMac (mid 2007) running Mac OS X El Capitan 10.11.6

    Thank you for supporting older hardware!

  • Works well. On 2007 imac with El Capitan.
    Thank you so very much!  

    Schermafbeelding 2018-12-23 om 14.10.15.png

  • Hi Esther,

    The new build (14.1.5819) definitely works for me!

    Teamviewer is now up and running smoothly on my old iMac (20-inch, mid 2007), running on El Capitan (10.11.6).

    Thanks very much! Great that you support older machines like this - after all it is still working fine for me :-)

    Regards, Hein

  • Esther
    Esther Posts: 3,837 Community Manager 🌍

    Hi @GodzFire @zefhar @DAVELUTE @HeinAmersfoort

    Happy New Year!

    Thanks a lot for testing and confirming that the fixed version is working well and solving the issues you described before. This means a lot to us :-) I honestly love this teamwork. 

    I hope we can release the fixed version asap to everyone.

    All the best and enjoy working with TeamViewer :-)

    Esther

     

    Community Manager
  • @Esther wrote:

    Hi all,

    Thanks for all your reports and help in identifying this issue.

    Our developers created a fix for it and we would need your help to test it. It would be great if you could download the fixed version from this link and test whether it solves the issue for you.

    We would appreciate your feedback so that we can publish the version as soon as possible to everyone.

    One of our findings is, that the issue appears on old hardware. Can you confirm?

    Thanks, and we are looking forward to your feedback,

    Esther



    The test version provided in the link worked!  Just to be safe, I removed all remnants of TeamViewer on my system using AppCleaner, rebooted then installed the test version and it worked.

  • This fixed the issue. Thank you

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