Suddenly, TeamViewer started showing me that I am using the FREE version for work.
What I use it for is to connect to my Home PC from work to do personal stuff on my PC while I am at work.
The only thing that changed is that I got a new laptop at work temporarly and I installed teamviewer there for a while and both laptops (old and new) were active.
then i return the new laptop and continued working on the old one
now this message started showing up and i am unable to use TeamViewer properly anymore as i keep getting kickout of the session after 5 minutes
please help! i am not using this for work in any form as it is not allowed even if i wanted to. i cannot share any session with any vendor or cooworker as the policy does not allow it
this is for personal use only
I downloaded this for personal use. I dont use it often but I do need to give access to a friend for me to fix some work. It only gives me a 3 day free trial and after that I need a license...is this how it works now or am I doing something wrong?
I am a personal free user,I've been using Teamviewer for two years.But today it informed me that my PC and my phone were found for commercial use.This is a misunderstanding.I hope you can lift the blockade on my PC and restore it to a free personal user.
I am a personal free user.
Don't get me wrong, I love the free version of TeamViewer muy Mom and I use on a weekly basis. I'm curiuous what others think about the fact that you can't get any real support. Yes, the community is okay for simple quesitons, but the if there is a workflow blocking issues that requires serious tech support, you a out of luck. I've left messages here for days with no response. I'd LOVE to pay for a single user license, but you can't do that. They have a one user one sesssion at a time, but that's for corprate users too. By that I mean the pricing is setup for businesses. [the price has been removed by a moderator] a year is *not* for personal users. No individual pays that much for a product like Teamviewer. I get that iut's valualbe but not that valuable. Maybe 150 max for a single person wanting to support their parents. I'd even pay [the price has been removed by a moderator] for support when I need it! Please let us give you money.
So, back to my qestions, don't you all think that there should be a way for free users to actually get support? How are we expected to even consider upgrading toa paid account, if it were affordable, if we can't even get the free version to work!
Thanks. Asking for a friend.
Been getting the same warnings, very annoying!
Teamviewer failed to respond to my declaration of private use and continue to block me. Sick of it!
Hello, I am a person who is using a team viewer in Korea.
The reason why I am sending this mail is that due to commercial suspicion, the usage time is limited.
I've been inquiring before because of the time limit.
It was because I was connected to PC room.
This time, I went to Japan from November 28th to December 1st.
At that time, I connected to Wi-Fi through my cell phone and used a team viewer.
That's why we seem to have a time limit. I'm a personal user. So please loosen the restrictions.
I will buy a computer and use it by next week. So don't stop me then. Or tell me how.
p.s : This mail was written in a translator.
Hi there. I use Teamviewer for a long time now from diff. pcs. I only log in by using my account. Today I received notification informing that my usage where commercial. I only use TV to connect my onw pcs. I've tried to hit feedback but I do not know if I do it properly. Any help? Tks
i need help, my computer registered as business with team viewer by mistake
now i am unable to change that, as i am using this computer personally
what i should do to change ... whatever i do it is not accepting that....!!!
please help me
Received this message :
This software seems to be used in comercial environments. Please note that the free version may only be used for personal use.
You can no longer start a new session.
Please do help, this suddenly happened today on the PC I often used teamviewer with. But last few night I tried use LAN connection and for some reason today I'm trying to use this PC unable to connect personal PC of my fiance. I'm accessing Teamviewer through cybercafe.
This current PC id [please do not post TeamViewer IDs] .. please do help fix or revoke it somehow thanks. The other PC seem to working fine oddly enough.
Hi, I also meet the same problem and have tried many times to solve this problem. At last, I find the teamviwer just want you to buy their product even though you are just a student. It will not allow you to use it free for a long time. Foxy commercial affair!
Ich weiß es nicht wie es dazu kommt, ich benutze TeamViewer ausschließlich privat. Was kann ich tun um TeamViewer weiter benutzen zu können.
I don’t know how this could happen; I only use TeamViewer privately not commercially. What can I do to continue using TeamViewer?
Switch them all to Version 9 - ever since version 10 and forward I have been getting the same issue becaues one on my mnay home computers is WHS (Windows Home Server) - because it is based on Server 2008's core - TeamViewer 10, 11, 12 (and I am sure any others to follow) treat it as a "commercial" product.I have tried to explain this to them, but they don't care or listen. SO I reverted all my machines to version 9 and turn off update checks and auto updating. Problem soved.9 is the nicest version to use anyways.
Hello, I am wondering about getting TeamViewer for a nonprofit organization?
The reason that I am a fan of Teamviewer is that since I travel internationally considerably for work I can still log into home check the home email, sort out my home automation bits andfortunately/unfortunately be the tech support for our aging aunt. All so far removed forcommercial use. It has been a fine solution for years.But this year I purchase a new laptop the came with windows 10pro and I have triggered"suspected commercial use" three -four times and it has been a wait of 10 - 14 days to send log files a be released from the auto log out. If I do the same activities via my smart phone there is no problem at all.Perhaps someone could point out another reason this is going wrong for me.I would even purchase a base license to end this problem but honestly for a home use only benefit the cheapest licence is sizeable for a not for income useage.
TeamViewer doesn't care, been fighting with this issue for 4 (almost 5) years.Just remove current version installed and install Version 9, then turn off auto check for updates and auto install of updates.Solves the problem.When someone else makes a product that competes with TV - they will lose a **bleep** ton of us.
marketing. many let us use a sw for free for some time.
tv changed this unfair. punishable by law.
The form says it could take 30 days. If that is true, I need to look for a new solution.
30 day is a minimum, mine was never fixed in at least 6 months but all I get is the warning pop up now.
I paid for a v9 TV license when I was supporting one small company that had a domain network. I no longer support that company and since upgraded to the latest version of TV.
Now when I tried to connect to a friend's PC to do troubleshooting, I was flagged as "commercial". I have around a dozen PCs in my list, all friends and family that need assistance from time to time. I get paid in dinners and wine if they feel generous. Is that commercial?
Where did I go wrong?
Thank you for posting.
The free version of TeamViewer cannot be used on a device that used to be used for commercial purposes. So although I understand that some of your usage is commercial and some is personal, the only way for us to create a system that splits commercial and personal use on one device would be to monitor the content of your connections which we will not do as it is a violation of privacy. The free version can only be used in private environments.
For more information please read this article.
I also recommend to use the license you have paid, so that you can connect to PCs without having any error message.
Hope this information will be helpful for you.
I don't have a mixed environment anymore. It sounds like my main computer will be forever flagged as once being used for commercial purposes. This is such a shame.
I can't use my older version of TeamViewer since it is not compatible with newer versions. I hesitate to purchase another commercial version
1. Because I don't do commercial work anymore.
2. It will just become obsolete and incompatible in less than a year.
Maybe I'll RDP into another computer running TeamViewer or just move to another remoting system.
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