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Android Quicksupport remote update

matipv1979
matipv1979 Posts: 4 ✭✭

I have an android device with no app store at all which I sometimes need to control with Teamviewer on my PC and Quicksupport on the android device, the thing is it started telling me that I need to update the version and it suggest me to do a remote update but I cant figure out how to remote update the quicksupport version. Would anyone give me help on this? I know I can download an updated version of quicksupport but I cant find an official download site, so I would prefer the remote update through Teamviewer. Thanks in advance.

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  • matipv1979
    matipv1979 Posts: 4 ✭✭

    Thank you Jean!

  • I´ve got a Samsung A10 mobile device an Quicksupport worked fine with Android 9. Unfortunately, since an automatic System-update to Android 10 Quicksupport doesn´t work correct - there ist noch Chance to display the remote Screen. The Samsung addon cannot be installed.

    Dase anybody have solved this Problem?

    Grettz Robert

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