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Creating a Meeting Opens Outlook

Every time I create a new meeting (TeamViewer 11) it wants to open MS Outlook. Since I have MS Office on my computer but don't use Outlook, TeamViewer starts to install it and I need to close that down before continuiing.

How can I turn this off?

Comments

  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi btreloar,

    Please deactivate the Outlook Add-In in TeamViewer under "extras - options - advanced".

    Does this solve the problem?

    Julia
    Senior Support Engineer - 2nd level Support
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  • btreloar
    btreloar Posts: 6 ✭✭

    Thanks, Julia, but it appoears the Outlook Add-in has never been activated in the first place. There's an "Activate" button there, seeming to indicate it's not been activated.2017-04-19 09_43_38-Start.jpg

     

     

     

     

  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi btreloar,

    Can you explain what you are doing and send some screenshots? Thank you in advanced

    Julia
    Senior Support Engineer - 2nd level Support
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  • btreloar
    btreloar Posts: 6 ✭✭

    Hi, Julia. Sure — I click on Schedule a Meeting, fill out the form and click Save.. the attached two screen shots will give you what happens immediately upon clicking Save. Hope that helps. Hope they upload/display.

    Outlook wants to install when I click Save.Next screen

  • btreloar
    btreloar Posts: 6 ✭✭

    Looks lke my screen shots didn't work. How else can I upload them?

  • I have the same problem. Is there a solution?

    Partner einladenBut always starts Outlook. I don't want Outlook.

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