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Create a customized host for older versions

Is it possible to create a customized Host and QuickSupport for older versions, e.g. version 13 ?

I cn create a customized moduel for version 15, but how can i download a version 13 host module with our logo ?

Hope somebody can help me. Thanks in advance.

Best Answer

  • JeanK
    JeanK Posts: 5,794 Community Manager 🌍
    Answer ✓

    Hello @ASt1,

    Thank you for your message.

    To create your module in an older version, you need to change the URL of your module and add /v[version-number]/ to it.

    Therefore, to create custom modules in version 13, the URL of your module should look like this:

    https://get.teamviewer.com/v13/yourcustomizedmodule 

    This works with TeamViewer 9 to current version.

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

Answers

  • JeanK
    JeanK Posts: 5,794 Community Manager 🌍
    Answer ✓

    Hello @ASt1,

    Thank you for your message.

    To create your module in an older version, you need to change the URL of your module and add /v[version-number]/ to it.

    Therefore, to create custom modules in version 13, the URL of your module should look like this:

    https://get.teamviewer.com/v13/yourcustomizedmodule 

    This works with TeamViewer 9 to current version.

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

  • KrisKaBob
    KrisKaBob Posts: 1

    Hello,

         This either needs to be a tooltip on the Design and Deploy modules interface, or a button option when downloading. This is a very important feature that people need to know about.

    Thanks.

  • fredc
    fredc Posts: 1

    Hi,

    I also agree on the fact that such option should be available from the web admin interface under the "Design & Deploy" section when editing a specific module.
    I'm lucky we redirect the link through some internal alias in the company and not provide the link directly to people, otherwise it would be complicated to handle.
    Please make such option available in the web admin interface for easier management and module generation steps.

    Thanks :)

  • svetlozar_draganov
    svetlozar_draganov Posts: 5 ✭✭
    edited April 21

    Yesterday some of the QuickSupport modules that we have stopped working, the addresses to https://get.teamviewer.com/module-name were no longer accessible.

    After logging in into the Management Console -> Design and Deploy section I got a warning message that I can't remember it exactly but it was for something about migration of the modules. I clicked it and another notification message appeared:

    After that change the https://get.teamviewer.com/module-name become accessible but now when the quick-support app launches it pops up this message:

    Why this is happening and how I can revert the modules back, to use the old version without having to change the web-address?