I ordered a full refund within 7 day as per your refund policies.

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Hos_506
Hos_506 Posts: 2 ✭✭
in General questions

But for about a month , I didn't receive my full refund, while my licence has been revoked.

I tried to reply by mail on my refund ticket but it said it was closed.

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  • JeanK
    JeanK Posts: 6,990 Community Manager 🌍
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    Hello @Hos_506,

    Thank you for your message. ?

    We have set your ticket as open. Our support will reach out to you as soon as possible.

    We are sorry for the inconveniences caused. ?

    Best,

    Jean

    Community Manager

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