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Hi, I have received a frustrating email from the customer regarding securing a connection to the client’s users. Considering both scenarios, which would be the best solution for establishing a secure connection with the customer? Note: Our company has purchased licenses for each ServiceDesk agent, and we are advising the…
The devices in question are all Corporate owned. I recently had a user go in and change settings on their Teamviewer Host that prevented me from connecting to their device without the users approval. We use TV to troubleshoot devices and I don't need end users making changes, adding passwords, etc. this should all be…
Online security can be easy. Join our belated celebration of World Password Day and become a password pro! Jeez, the fourth of May sure is a popular day for celebrations this year! If you’re still wearing your Jedi robe, it’s time to focus on another anniversary that took place that day and that is at least as worthy of…
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