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Posted by
Henagon

Adverts popping up in paid version

I am a paid subscriber for comercial use. Why do I regularly get popup ads? Yes there is a link saying dont show again but I should not be having this in the first place when I pay to use it. Pushing ads out to a paying customer is a sure fire way of alienating your customers and having them look at alternatives.

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Adverts popping up in paid version

Hello @RDPearson

Thank you for your honest feedback. 🙌

We have forwarded this internally to make sure your feedback reaches the right people.

We are sorry for the inconveniences caused. 🙏😓

Best,

Jean

French Community Moderator

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