Can not connect to partner Samsung to Mac

I can connect to my other Galaxy (S8) from my main phone (S10+) but I get the message "Can not connect to partner" when I try to remote my Macbook Pro (2011) or our PC. Any help appreciated 

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Comments

  • Ying_Q
    Ying_Q Posts: 2,587 Moderator

    Hi @ItsZSquirrel,

    Thank you for posting.

    Can  you kindly check the following KB articles please:

    Hope the information above will be helpful to you.

    Regards

    Ying_Q

    Community Moderator/中文社区管理员
  • RH2009
    RH2009 Posts: 1

    Hello I am trying to connect to my computer from my Ipad. I am able to chat between my ipad and computer but not remote connect please, please, please, advise