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Posted by
Photon

Cannot reset PC password

Hi, I am trying to reset my PC remote connection password - each time I click on Create New Random Password nothing happens, 

I've tried logging out and logging back in, what else should i try?

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Cannot reset PC password

Hello @JumboJim,

Thank you for your message. 🙌

I recommend you to uninstall fully the program and try again.
This should fix the issue.

If this does not work, you can also deactivate the random password and set up a password for unattended access (a fixed password that won't change).
We explain how to proceed in this Knowledge Base article right here: Password for unattended access 

I hope this could help. 🍀

Best regards

Jean

French Community Moderator

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