File transfer is not an option anymore

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SkjernBankJRE
SkjernBankJRE Posts: 1
in General questions

Suddenly the file transfer option is not possible to use. I can only watch and make changes on my partners computer. I have a business login. Please help.TeamViewer_filetransfer.png

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Skjern Bank, Jacob

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  • JeanK
    JeanK Posts: 6,990 Community Manager 🌍
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    Hello @SkjernBankJRE,

    Thank you for your message and welcome to the TeamViewer Community! ?

    You seem to use an older version of TeamViewer. Could you please update your TeamViewer client on both sides of the connection and try again? ?

    It might fix the issue. ?

    Best regards

    Jean

    Community Manager

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