I'm not receiving the "new trusted device" or password change emails for a few days now, please help
Problem solved! Someone from support contacted me and "whitelisted" my email so everything is good again! Thanks.
Hi to all,
I understand that you are not receiving the message to authorize the current device as trusted.
The sender of origin is as follows: SignIn-noreply@teamviewer.comCheck that it is not blocked in any way by your SMTP.
In any case, you still have the possibility to indirectly qualify the device as recognized: using your current machine -> open TV client -> Connection menu -> Open Management console. A browser instance will open, so log into then your client will be trusted.
Regards
Hi, I have the same problem, I do not receive email from TV anymore.It was working perfect in the past, now I want to add a new computer or just want to register my browser - I never receive any registration email!
Mybe some ckeck my email account - thanks
Hi @chrisarmstrong
they are two different paths. The common part is that you do not receive emails from TeamViewer and the first check to be performed and the verification of the possibility of receiving mail from the sender I have indicated.
The suggestion given above applies only to accounts already confirmed that need to ensure the reliability of a device.
In your case it is your account not yet recognized, so you could not even authenticate via browser.
So NO, but try to visit https://login.teamviewer.com. Starting from your username (email) you'll find a way to re-send the TeamViewer Account - Email Validation
Will this work for verifying a new email address for my account too?
I've been trying to change the account email address but haven't had any email verification email come through - any suggestions?
Still nothing, it's been about 10 days now.
I'll never pay to use this software commercially if it doesn't work correctly. Unbelieveable. I won't be recommending TeamViewer to anyone anymore.
Anyone? This is getting ridiculous, it's been almost a week, still not getting the emails.
Nothing in my spam folder, getting emails from anyone else works fine. Teamviewer just isn't sending them to me, how do I solve this and be able to access my account again?
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