Thank you for your message and welcome in the TeamViewer Community! 🙌
We explain how to proceed in this post right here: Re: Cancel my subscription
I hope this could help. 🍀
Hi @JeanK , thx for reply.
I read the thread you linked me, but i can't resolve my problem.
I bought a license but i don't active it, because i've already got another license.
I wrote an email but it's back (i don't seen it was "no-reply")
A few days ago I've received a payment reminder...
I hope you can help me,
Have a nice day
Unfortunately, we cannot handle licensing issues on the Community.
All we can do is to give you the right information on who to get in contact with (see the post above).
I thank you in advance for your understanding.