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Posted by
Photon

How to extend the timeout period for connecting to a computer?

Connecting to my slowest and oldest computer is impossible because Teamviewer times out after 3-10 seconds.  "A connection could not be established." Nowhere in settings can I adjust the timeout. I need at least 2 minutes to wake up this computer and have it take notice of Teamviewer's request to connect.

1 Reply
1 Reply
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Posted by Community Manager
Community Manager

Re: How to extend the timeout period for connecting to a computer?

Hi @ittech91

Thanks for your post. When the time out is caused by commercial use suspected, I recommend to request the unblock for your IDs to continue using the free version without this time limit.

Please read this article for more information and the link to the unblocking-form: Why do I see 'Commercial use suspected' / 'Commercial use detected'

All the best, Esther

 

Community Manager

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