I can´t signiin

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I am not receiving the device confirmation to log into my account

Comments

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @Renan0504

    Thank you for your message and welcome to the TeamViewer Community! ?

    Sometimes, a hiccup in our mailing server might cause some issues. Could you please try again and tell us if it is working again?

    I thank you in advance for your cooperation.

    Best regards

    Jean

    Community Manager

  • Terje-Johnsen
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    no activation link in the mail.

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @Terje-Johnsen

    Thank you for your message and welcome to the TeamViewer Community! ?

    We are sorry for the inconveniences caused.

    The license activation e-mail can take a little time to come, in some cases.
    If you are not receiving anything after 24 hours, please contact our customer support.

    Best regards

    Jean

    Community Manager

  • Terje-Johnsen
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    Received a new activation email but no link to click to activate :-(

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @Terje-Johnsen

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you please make sure you enable the full "content view" on the e-mail in the view settings of your email program?

    Best regards

    Jean

    Community Manager