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Posted by
Photon

I can´t signiin

I am not receiving the device confirmation to log into my account

5 Replies
5 Replies
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Posted by Moderator Moderator
Moderator

Re: I can´t signiin

Hello @Renan0504

Thank you for your message and welcome to the TeamViewer Community! 🙌

Sometimes, a hiccup in our mailing server might cause some issues. Could you please try again and tell us if it is working again?

I thank you in advance for your cooperation.

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Electron

Re: I can´t signiin

no activation link in the mail.

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Posted by Moderator Moderator
Moderator

Re: I can´t signiin

Hello @Terje-Johnsen

Thank you for your message and welcome to the TeamViewer Community! 🙌

We are sorry for the inconveniences caused.

The license activation e-mail can take a little time to come, in some cases.
If you are not receiving anything after 24 hours, please contact our customer support.

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Electron

Re: I can´t signiin

Received a new activation email but no link to click to activate :-(

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Posted by Moderator Moderator
Moderator

Re: I can´t signiin

Hello @Terje-Johnsen

Thank you for your message and welcome to the TeamViewer Community! 🙌

Could you please make sure you enable the full "content view" on the e-mail in the view settings of your email program?

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!