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Posted by
Henagon

Licence doesn't activated after 2 weeks

Hello Support,

I made a Business subscription 2 weeks ago, went trough the activating process, all status green (subscription and invoice), but the client says it's a free acount.

I signed in with the business account, still says it's free.

Help me please!

ty

1 Reply
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Posted by Community Manager
Community Manager

Re: Licence doesn't activated after 2 weeks

HI @tamas_buki 

After the activation of the license, you should be able to see it. My recommendation is to give our service team a call to get this resolved quickly.

Best, Esther

Community Manager

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