Mac OSX 10.9

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calmposer
calmposer Posts: 2
in General questions

Hi,

My work computer runs OSX 10.9.5 (Mavericks) and can't be upgraded due to firmware. Does that mean I can't use Teamview with it any longer?

It has TeamViewer 12 which the most up to date version possible. But I get the error 'please update... the reomote teamview version will be deprecated soon... your connection will be stopped after 5 mintues!'

Thanks,

Neil

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  • Ying_Q
    Ying_Q Posts: 2,592 Moderator ☑
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    Hi @calmposer 

    Thank you for your post.

    Can you kindly provide the information of operating system and TeamViewer version from both devices please.

    Feel free to check this page for more information on supported operating system and version.

    Regards

    Ying_Q

    Community Moderator/中文社区管理员
  • calmposer
    calmposer Posts: 2
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    Hi Ying_Q

    One system is
    OSX 10.9.5
    TeamViewer 12.0.139437

    Other system is
    OSX 10.12.6
    TeamViewer 13.2.75536

    When clicking 'check for updates' on the older machine says newest version is already installed.

    checking the link you sent Teamviewer 12 is supported. However reading  this page
    https://community.teamviewer.com/t5/Announcements/Updating-to-the-latest-and-greatest-version-of-TeamViewer/m-p/49692#M360

    it is seems I can't use Teamview anymore unless I have version 14?

    Thanks!

     

     

     

     

  • LenaYVR
    LenaYVR Posts: 1
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    Any answers to this? I have the exact same problem. 

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