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Posted by
Photon

No image

Hello, I have no image when connecting from my phone to my computer. The screen appears all black and only the mouse is visible.
1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: No image

Hi @Manuel1,

Thank you for posting.

With regards to a black screen during a session, please read this article.

If you connect to a server OS, please make sure that you always use a server ID, not a user ID.

Hope this information will be helpful for you.

Best regards,

Yuri