Payment acceptet but no license

JohnGrenaa
JohnGrenaa Posts: 1
in General questions

We payed over 1000 USD for teamviewer a week ago.

We recieved the email that the payment was accepted, but we never recieved a licens.

We still dont have a licvens to active our account with...

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @JohnGrenaa

    Thank you for your message and welcome to the TeamViewer Community! ?

    Sometimes it takes a while until the activation link is received. Could you check if you have received it in the meantime?

    Best regards

    Jean 

    Community Manager

Trustpilot

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