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Posted by
Electron

Register account

Hello, i try to register at other mail(corporate) but i don't have any mail  massage\request(to confirm or reset password) no massage in spam box or firewall sistem.

Maybe mail in blacklist from teamvieawer.

How can i verify this

mail - [The personal information has been removed as per the community guidelines.]

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: Register account

Hi @Nikolay5

Thank you for your post 😊

Could you please try to log into your account again to see if you can receive a confirmation email this time? 

Please ensure TeamViewer is added to your list of safe senders, and please check the Junk and SPAM folders as well.

If you still have the issue after checking the above, I recommend contacting our support team as this includes personal information.

Thank you in advance for your understanding. 😌

Best,
Yuri

Japanese Community Moderator

Did my reply answer your question? Accept it as a solution and like the post to help others.
解決策が見つかったら、いいねや解決策として承認をクリックしてください。

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Posted by
Electron

Re: Register account

Thank you, Yuri_T

All requests came, now i have access to my account.

Have a nice day ^^)