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Posted by
Electron

Scam calls

Our customers getting unknown calls, scammers using teamviewer, almost same id to access computers. We have emails with logs, what is the right process to get legal details from teamviewer for this ?

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1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

RE: Scam calls

Dear @adviser

Thank you for your post.  I am sorry to hear that your customers getting calls from scammers.

We have a useful article here please have a look at this.

Best regards.

Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan

View solution in original post

1 Reply
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

RE: Scam calls

Dear @adviser

Thank you for your post.  I am sorry to hear that your customers getting calls from scammers.

We have a useful article here please have a look at this.

Best regards.

Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan

View solution in original post