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Posted by
Photon

TeamViewer deleted all my files

idk how to report to teamviewer but anyways y'all better gimme my files back,  tell me how to fix this, all the files were deleted after downloading team viewer

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: TeamViewer deleted all my files

Hello @jaesiro,

Thank you for your message. 🙌

We are very sorry to hear you lost all your files.

However, TeamViewer is a remote control software. It does not delete any file of any device. The action can't be done by the software without any human interaction.

If someone you don't know connected to your device and delete manually your files via TeamViewer, this means that you have been scammed. You will find all the information you need in our Knowledge Base article here: TeamViewer and scamming 

If you need any further information, please let me know.

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

Highlighted
Posted by Moderator Moderator
Moderator

Re: TeamViewer deleted all my files

Hello @jaesiro,

Thank you for your message. 🙌

We are very sorry to hear you lost all your files.

However, TeamViewer is a remote control software. It does not delete any file of any device. The action can't be done by the software without any human interaction.

If someone you don't know connected to your device and delete manually your files via TeamViewer, this means that you have been scammed. You will find all the information you need in our Knowledge Base article here: TeamViewer and scamming 

If you need any further information, please let me know.

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!