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Posted by
Photon

Telephone scam

I was called by someone claiming to be from BT saying they had been notified of viruses on my machine and asked me to use TeamViewer to give them access. Fat chance!!!

Their ID was [ID removed] and password code[password removed]

 

Can you stop them?

Thanks

Ian 

3 Replies
1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Telephone scam

Hi @IanBurrows1

Thank you for your post. 

I am sorry to hear that you have been contacted in this way.

It is a very important topic and I want to share one Knowledge Base article and another thread with you to provide some more information:

TeamViewer and scamming

Re: Scammers

I hope, the info in these articles is helpful.

Best,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

3 Replies
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Telephone scam

Hi @IanBurrows1

Thank you for your post. 

I am sorry to hear that you have been contacted in this way.

It is a very important topic and I want to share one Knowledge Base article and another thread with you to provide some more information:

TeamViewer and scamming

Re: Scammers

I hope, the info in these articles is helpful.

Best,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

Highlighted
Posted by
Photon

Re: Telephone scam

Also got contacted by these damm pests, get one around each week for the past month. They use Teamviewer with [ID removed] to try and get access, I just play them for as long as I can without giving them access. Is there any way that number can get traced back and there account shut down or blocked?

 

Cheers, down with scammers

Highlighted
Posted by Community Manager
Community Manager

Re: Telephone scam

Hi @Mike3

Thank you for posting. We forwarded the information internally.

Best, Esther

 

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started