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Posted by
Henagon

The license you tried to activate is already activated on another TeamViewer account.

Yesteday we bought 3 remote licences and when I try to acctivate, one of its says:

"The license you tried to activate is already activated on another TeamViewer account."

I emailed support and i didn´t got a reply.

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: The license you tried to activate is already activated on another TeamViewer account.

Hi @1234563 ,

Thank you for your post and welcome to the community 😊

I confirmed that your support ticket has been in a queue and our support team will answer in order. We are currently facing a large number of requests and we are all trying our very best to cover it.

I apologize for the delay and we thank you for your patience.

Kind regards,
Yuri