Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Photon

Trial License of partner has expired, but partner has TeamViewer Quick Support.

I am trying to connect to a partner computer that is running TeamViewer Quick Support, but whenever I try to connect, I get a message saying "The Trial license of your connection partner has expired..."

 

The partner ID: [TeamVIewer ID removed by Moderator]

2 Replies
2 Replies
Highlighted
Posted by
Pentagon

Re: Trial License of partner has expired, but partner has TeamViewer Quick Support.

Hello teehitch,

Is it maybe that you're client has downloaded teamviewer by himself and downloaded accidentally the trail version that is now expired.

I hope this helps,

Thank you for using teamviewer!

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
If you found this helpfull please verify it as an solution, so it could help other people
Highlighted
Posted by
Henagon

Re: Trial License of partner has expired, but partner has TeamViewer Quick Support.


@iainwels wrote:

Hello teehitch,

Is it maybe that you're client has downloaded teamviewer by himself and downloaded accidentally the trail version that is now expired.

I hope this helps,

Thank you for using teamviewer!


This doesnt help. What is the resolution to the issue?