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Trial License of partner has expired, but partner has TeamViewer Quick Support.

I am trying to connect to a partner computer that is running TeamViewer Quick Support, but whenever I try to connect, I get a message saying "The Trial license of your connection partner has expired..."

 

The partner ID: [TeamVIewer ID removed by Moderator]

Comments

  • iainwels
    iainwels Posts: 122

    Hello teehitch,

    Is it maybe that you're client has downloaded teamviewer by himself and downloaded accidentally the trail version that is now expired.

    I hope this helps,

    Thank you for using teamviewer!

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people

  • @iainwels wrote:

    Hello teehitch,

    Is it maybe that you're client has downloaded teamviewer by himself and downloaded accidentally the trail version that is now expired.

    I hope this helps,

    Thank you for using teamviewer!


    This doesnt help. What is the resolution to the issue?

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