I'm trying to change my TeamViewer setup such that every user in my organization has unattended access to the company's PCs. Up to now I was the only IT supporter, and thus I just added all PCs to my account and enabled unattended access. However, now I have a second supporter, and I added both of our accounts to an organization (with master admin). The goal now is that both of us have unattended access to all of the organization's PCs.
I can't get that to work somehow - currently I'm sharing all necessary PC groups with the other person, and they can add/remove PCs to and from those groups. However, if they connect to a PC that I added to my account, they're prompted for a password, and the other way around I'm also prompted for a password - so no unattended access. How do I have to go about getting that to work?
Thank you in advance for any advice/pointers!
Thank you for your message and welcome to the TeamViewer Community! 🙌
The best way to achieve this would be to:
The Easy Access will also be transferred to your colleague and you both will have access to all these computers.
I hope this could help. 🍀
If not, do not hesitate to ask your questions here. 👇