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Posted by
Digon

We do not receive our Connection Key neither our Invoice

Hi, 

We have ordered and paid our teamviewer Plan, but no mail has arrived with the connection key or the invoice.

Can anyone help us with this?

Thanks in advance,

Regards,

3 Replies
3 Replies
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Posted by Moderator Moderator
Moderator

Re: We do not receive our Connection Key neither our Invoice

Hi @GustavoMedina ,

Thank you for your post.

I have checked your order on our system.
Could you please double check if you have received an email from TeamViewer?

I looking forward to hearing from you.

Kind regards,
Yuri

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Posted by
Digon

Re: We do not receive our Connection Key neither our Invoice

Hi,

We have received an invoice. The serial number in the description field is our connection key?

Regards,

Highlighted
Posted by
Digon

Re: We do not receive our Connection Key neither our Invoice

Hi Yuri

Can you help me with my account? I have ordered yesterday my Teamviewer account, but no activation yet received. We can not use our license. We have no activation link? 

Can you help us and let us activate the license?

Regards,