Announcements

We are currently experiencing a high call volume which results in longer waiting times for calls to our US office.

We ask all customers to submit a ticket and we will get back to you soonest.

Thank you for your understanding!

Highlighted
Posted by
Electron

Window after each session

Im sure this is being asked alot, but im trying to disable the window that pops up after each session. Im using the free license.

-I know where the option is located, but its greyed out because it wants connection reporting to be activated.

-Connection reporting cant be activated because its greyed out.

i looked for over an hour now and didnt find the solution to my problem because the light bulb icon to the left of "connection reporting" doesnt give any info and clicking it only brings me to the console overview with absolutely no instructions.

 

Sorry if this question already got answered, but i didnt find the solution.

LG: Mantel

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Window after each session

Hello @Mantel,

Thank you for your message and welcome to the TeamViewer Community! 🙌

If you want a pop-up free TeamViewer experience and use connection reports, you will need to purchase a license, as the free version contains pop-ups and has no connection reports feature included.

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!