Posted by SuperSkreech1
Henagon

2 factor authenticator lost

I need to get two factor authentication removed from an account

2 Replies
2 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: 2 factor authenticator lost

SuperSkreech1, 

Thank you so much for your message!

To remove two-factor off of your phone, check out the link below. 

https://community.teamviewer.com/t5/Knowledge-Base/Two-factor-authentication-Activation-and-Deactiva...

Hope this helps, have a great weekend!

Did my reply answer your question? Accept it as a solution to help others, Thanks!
Posted by SuperSkreech1
Henagon

Re: 2 factor authenticator lost

My authenticator app reset it's self and I dont have my recovery key. I could not even log on to the forums on my original account to post this had to make this account.