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Highlighted
Posted by
Henagon

2 factor authenticator lost

I need to get two factor authentication removed from an account

2 Replies
2 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

Re: 2 factor authenticator lost

SuperSkreech1, 

Thank you so much for your message!

To remove two-factor off of your phone, check out the link below. 

https://community.teamviewer.com/t5/Knowledge-Base/Two-factor-authentication-Activation-and-Deactiva...

Hope this helps, have a great weekend!

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Posted by
Henagon

Re: 2 factor authenticator lost

My authenticator app reset it's self and I dont have my recovery key. I could not even log on to the forums on my original account to post this had to make this account.