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Posted by keihinmx
Henagon

Activation number doesn't work anymore

I bought TeamViewer 11, trying to install in another remote client sends a message showing wrong activation code... could you please help me?

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Activation number doesn't work anymore

Hi @keihinmx,

Thank you for posting.

Can you kindly check out the license key from your TeamViewer invoice please, then try the license activation again by TeamViewer -> Extras -> Activate license -> input license key. Please note that the license key can only be used on the same version of license key (TeamViewer 11 license on TeamViewer 11 software) and including '-' (dash).

Or simply contact TeamViewer Support Team for individual assistance. 

Regards

Ying_Q