Can Not get any incoming connections

mariadagalaki
mariadagalaki Posts: 1
in General questions

I can not get any incoming connections to my laptop by teamviewer suddenly. I can connect to other pcs, but when somebody else is trying to connect to me, I do not get any messages to accept the contact and he can not connect to my pc finally.

What is the problem?

 

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @mariadagalaki

    Thank you for your message. ?

    Please make sure that you have allowed the incoming connection in the TeamViewer options of your computer. To access the settings, please go to Extras → Options → Advanced → Advanced settings for connections to this computer and make sure you have selected Full access:

    TeamViewer options.png

    I hope this could help. ?

    If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager

  • gregkashat
    gregkashat Posts: 1 ✭

    This did not work for me. I am getting an *incoming connection* message but nothing else happens. I am able to use the laptop to connect to my desktop but not the other way around

  • Prasad18
    Prasad18 Posts: 1

    I am facing same issue while trying to connect to the desktop from my laptop.

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