*logfiles removed by moderator*
Can someone please look and explain to me what exactly is happening? I don’t exactly have a lot of money, in fact I don’t even do online banking. Why are these people so concerned with me? I’ve literally had teamviewer unknowingly installed as spyware for two years. It’s been used to in the past to change account passwords and settings I think but if they can’t get any money out of me what exactly are they up to?
If you ask the customer support to look at your file's they will do it! Why do you want them to look at you're file's? Is there maybe anything i can help you with?
I hope this helps,
Thank you for using teamviewer.
Firstly, I am sorry for any scam activity you have been involved in. This is obviously not what we want the software used for.
We also have a post on this from one of our senior staff here
However we are not able to have logfiles on the community or allow access to your account for your security.
Please email us at firstname.lastname@example.org so that we can assit you with this.