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Posted by
Henagon

Can't login

Good afternoon, we have a license. The *please do not post an email address* account - when i try to login into the management console - a notification for authorizing the device does not arrive in the email. The is no problem with other accounts, only with *please do not post an email address* - please help.

3 Replies
3 Replies
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Can't login

Dear @garey,

Thank you for your post.

I forwarded your questions to my colleagues. Can you please respond to the email you received?

If there are any further questions, please do not hesitate to contact us again Smiley Happy 

Best,
Natascha

Highlighted
Posted by
Henagon

Re: Can't login

I received this letter and replied to it. I tried to re-enter the program and the console under *please do not post an email address*, but the letter with device authorization never comes. On the mail server I also check - there is nothing.

Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Can't login

Dear @garey,

Thanks for your answer.

My colleagues will take care of the question and give you an answer via email. 

Best,
Natascha