Shape the future of your TeamViewer product with our Product Team. Click here to join!

Posted by SoundOfMind

Can't remotely control an HP Chromebook

Trying to remotely control my mum's HP Chromebook from a Windows machine using TeamViewer 14. The destination device displays a message saying that only screen sharing is supported (i.e. full remote control is not available). So I can see her screen (and her cursor movements), but cannot interact with it.

Anyone know why this is? And whether I can get around it?! Is it a limitation of the (admittedly rather limited) Chromebook's hardware?