Announcements

Are you new to TeamViewer and Home Office and do you need some help? Check out our FAQ here.

Highlighted
Posted by
Henagon

Connecting to wrong computer via management console

I'm a "LogMeIn" refugee new to TeamViewer so if I'm doing something stupid, please forgive.

Anyway, I have a number of computers setup for "remote access" being displayed in my Management Console via by Chrome browser. I have noticed that when I click the blue "connect" button for the computer that I want to access, the next connect screen always shows the "partner id'" of the previous computer I connected to, not necessarily the one I want.

Also, when using the TeamViewer installed app to connect to a remote PC, when clicking the down arrow for the partner id, sometimes it shows  the number, and sometimes it shows the "alias" I had assigned to that PC.

Thanks.

M